The WWIS Academy was established as another channel through which to offer our customers dedicated support and training for the products and solutions that they subscribe to through WWIS. The aim is to offer our customers an easy-to-access platform to quickly source information and content to better equip them to optimally use their products, tools and solutions and this is echoed in our purpose, vision and mission.

The Purpose

‍To offer dedicated and proactive learning support that will yield a lasting positive customer experience.

The Vision
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‍To empower and equip our customers to gain optimally from their WWIS products and services.
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The Mission

‍Keeping our customers at the heart of what we do.

The Academy strives to offer support for librarians and researchers through upskilling around topics like, amongst others;

- Tools to help you kickstart your research journey
- Strengthening your NRF submission and enhancing your research profile
- Managing predatory publishing and citation pollution
- Library collection development with evidence-based data
- Supporting and contributing to the UN’s Sustainable Development Goals
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The WWIS Academy offers a blended approach to learning by delivering content through different methodologies because we appreciate that everyone has a different learning style/preference so we have made learning available through: product videos, live training, online learning (not live yet) and also marketing resources for librarians.
We will also soon be offering PhD workshops that will focus on advanced research and analytical techniques required to undertake high level research in your field.

We are proud that our long-standing Vision of starting an academy officially launched on 13th June 2022.